Return Policy

Q:Can I return and exchange items?
A:Since high cost of international shipping and low value of the goods, we do not offer any returns or exchangse until we don't have solution for  the order  .
If you have any problems with your order please contact us, who will give you reasonable suggestions and solution before we go to return or exchange.
Q:Can I return for refund?
A:We can arrange return if the order can't have better solution and refund to the customers
If you have such problems, please feel free to Contact Us
Q:What does the refund item include?
A:Several conditions must be met before we will refund an item.
 Also note that some of our items are non-refundable. You should also call our Customer Support Hot-line
and one of our customer representatives will be glad to clarify for you.
If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories
and parts will be deducted from the total product price and can only warrant a partial refund.
When the package finally returns to our office, we will examine the item and offer a complete refund if the above required
conditions is met. If there are missing or parts and accessories, we can offer a partial refund depending on the item
All packages that warrant a complete and partial refund will not have its original shipping fee (from us to you) refunded!
We will not be responsible for the returning shipping fee (from you to us).
In a word, refund items do not include shipping fee.
All items have 7 days (from customer receiving the package to the customer contacting us) before being non-eligible for complete and partial refund.


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